Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit ProphetandPoet.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of personal information - we don't do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

III. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.

V. Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

 

California Consumer Privacy Act

Effective Date: 08/31/2024

1. Introduction

This CCPA Privacy Policy explains how Prophet and Poet (“we,” “our,” or “us”) collects, uses, and discloses personal information of California residents. We are committed to protecting your privacy and ensuring compliance with the California Consumer Privacy Act of 2018 ("CCPA").

2. Categories of Personal Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Such as your name, email address, phone number, mailing address, IP address, etc.
  • Commercial Information: Purchase history, payment details, and other transaction information.
  • Internet Activity: Browsing history, search history, and other interactions with our website or services.
  • Geolocation Data: Information about your physical location.
  • Inferences: Inferences drawn from any of the above information to create a profile reflecting your preferences and behavior.

3. How We Use Your Personal Information

We may use your personal information for the following business purposes:

  • To process transactions and provide services to you.
  • To communicate with you, including responding to inquiries and providing customer service.
  • To improve our products and services.
  • To personalize your experience on our website.
  • To comply with legal obligations and enforce our policies.

4. Your Rights Under CCPA

Under the CCPA, California residents have the following rights:

  • Right to Know: You have the right to request the specific pieces of personal information we have collected about you in the last 12 months.
  • Right to Delete: You can request that we delete any personal information we have collected about you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information as defined under the CCPA.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

5. How to Exercise Your Rights

To exercise your CCPA rights, please submit a verifiable consumer request to us by:

Please include your name, contact information, and details of your request. We will verify your identity before processing your request to ensure your privacy and security.

6. Changes to This Policy

We may update this CCPA Privacy Policy from time to time. Any changes will be effective when we post the updated policy on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

7. Contact Us

If you have any questions or concerns about this CCPA Privacy Policy or our privacy practices, please contact us at:

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